• ## 2019-10-10 Post Mortem for Outage and Incident Affecting Access Control

Posted by John on October 10, 2019
On 10 October, at 02:40 GMT, an outage at one of our infrastructure providers caused a site-wide outage at Overleaf, which lasted for approximately 40 minutes. During this time, most users were not able to access their projects on Overleaf. When the provider recovered, Overleaf came back online. However, during this restart, a component of one of our services did not restart correctly. Unfortunately, this led to an incident affecting access control, as summarized in this post mortem.
• ## Welcome To Our New Institutional Customers

Posted by Kate on September 26, 2019
We’re excited to announce the following new institutional customers! Brno University of Technology, Faculty of Information Technology Blekinge Institute of Technology (BTH) Japan Advanced Institute of Science and Technology (JAIST)
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• ## Overleaf’s Remote Hackathon

Posted by Roberta on September 25, 2019
Hello everyone. I’m Roberta, one of the new product managers here at Overleaf, and I want to tell you how we recently organized a REMOTE hackathon! You might be thinking of broken up conversations over a dodgy connection, people not hearing properly what is going on in the ‘conference room’ etc. etc. - we’ve all been there. But thankfully none of that happened. In fact, our remote hackathon was such a blast that we are planning on making it a regular thing.
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• ## Retrospective: Modelling Overleaf with the Viable System Model

Posted by Shane on September 24, 2019
At Overleaf, we run regular retrospectives, bringing the team together in a video call to reflect on our progress and think of ways to improve ourselves as an organisation. We also like to experiment with the format of these retrospectives, changing the structure and topic of the meeting to shift our focus and see ourselves from new angles each time. For our last retrospective, I asked the team to zoom out and look at Overleaf as a full system, through the lens of the Viable System Model.
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• ## TeX Live upgrade—September 2019

Posted on September 23, 2019
On September 23rd, 2019 at 13:00 GMT we upgraded our LaTeX compile servers to make the final version of TeX Live 2018 available. Here we provide some notes on important changes in TeX Live 2018 together with some observations based on our own testing.
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